26, Report:
#1086965
Posted Date:
Sep 24 2013
Tampa Alamo Car Rental Tampa International Airport False charges of auto damages Tampa Florida
I rented a vehicle from Alamo Tampa international Airport on Saturday, September 21,2013 and returned it on Tuesday, September 24, 2013. When I rented the vehicle there was no inspection but upon my return , the representative walked around the car and told me that there was dama...
Entity
Categories: Auto Rentals
27, Report:
#1083528
Posted Date:
Sep 11 2013
Alamo Extorting money for car insurance to release pre-paid rental Tampa Florida
August 24, 2013 Upon arrival at the Alamo car rental counter we met and talked with sales rep Tom he proceeded to tell us that we had a Kia Sorrento then told us it was too small that we needed a larger vehicle, unknown to us we actually already had a Jeep Compass, plenty big enough...
Entity
Categories: Travel Services
28, Report:
#1074250
Posted Date:
Aug 08 2013
PURCO / ALAMO CAR RENTAL Alamo Car Rental and PURCO Fleet services wrongfully change for me for Car Rental DAMAGE Alaska
Alamo claims I damaged a car rental and put me in collections through Purco. I called Purco, and they do not have a dispute process, they make you responsible end of story. I explained when I returned the car rental, I had large oversized bags, and the clerk from Alamo was kind en...
Entity
Categories: Car Rentals
29, Report:
#1064859
Posted Date:
Jul 06 2013
Alamo rental car at LOS ANGLES INTL AIRPORT - Charged pre-existing damage that I did not do. Dallas Texas
After working hard at a low wages for almost 10years and we were able to save enough money for our first 1 week Vacation in California. We bought the airline ticket and reserved the car rental at Alamo 6 months before our departure.
We are so excited and looking forward to our 1 wee...
Entity
Categories: Car Rentals
30, Report:
#1056746
Posted Date:
Jun 06 2013
Alamo Rent A Car Bogus Hail Damage Claim Sioux Falls South Dakota
On May 23, 2013 I rented a economy car from the Alamo Car Rental at the Sioux Falls Airport. When picking up the car I was not walked to the car and asked to check the car over. I did look for wheel rim dings, scratches around bumper, doors trunk, hood and to make sure no broken gla...
Entity
Categories: Auto Rentals
31, Report:
#1040016
Posted Date:
Apr 03 2013
Alamo Car Rental Charged for extra that I didn't request Internet
This is a copy of my recent email to Alamo regarding my being charged for their Roadside Plus.
Sirs
I have been a frequent and loyal customer of Alamo; most recently as stated below.
It is with a certain degree of regret therefore that I now need to wr...
Entity
Categories: Auto & Truck Rental
32, Report:
#948883
Posted Date:
Oct 02 2012
National/Alamo car rental Refused to provide car after pre paid voucher Internet
I purchased a pre-paid car rental voucher for National/Alamo car rental in Nassau Bahamas. On arrival they falsely claimed they had no record of the rental. They had no cars available. They refused to reimburse the pre paid voucher or the cost of a car from another company. I pr...
Entity
Categories: Auto & Truck Rental
33, Report:
#911619
Posted Date:
Jul 16 2012
Alamo car rental rude customer service counter help south bend, Indiana
July 12th I went to pick up a pre-paid car rental from Alamo Car Rental located at the South Bend Regional Airport. When I came to the counter there were two customer services worker behind the desk that turned out to be the workers from h**l.
I tried to get my pre-paid ...
Entity
Categories: Consumer Services
34, Report:
#911234
Posted Date:
Jul 16 2012
Alamo Car Rental $500 Alamo Gift Card only wrth $230!!! Dallas, Texas
I paid $500 for an Alamo gift card to give to my sister. One month later she found she would not get to travel so she gave it to me.
I reserved a truck online for a weekend in Dallas. When I checked in, the counter clerk informed me that the value of the gift c...
Entity
Categories: Auto & Truck Rental
35, Report:
#903662
Posted Date:
Jul 01 2012
Alamo Car Rental Forced 'Ripoff ' Car Rental Miami, Florida
I am a British visitor to Florida and have been travelling to the USA for 32 years.
I always book through Virging Holidays in the UK and in my package booking, book and pay for an 'All Inclusive' Economy rental car before travelling to the USA.
I pre-registered for check-in vi...
Entity
Categories: Auto & Truck Rental
36, Report:
#895249
Posted Date:
Jun 17 2012
Alamo Car Rental Green Bay Wiscinsin Alamo Car Rental Scam's Continue $921 Scuff on a bumper Green Bay, Wisconsin
I rented a car from Alamo Car Rental in Green Bay at the airport. All went fine for the rental - did a walk around and checked the existing sheet for pre-existing damage. The sheet matched what I saw. Clear mark on the rear passenger door - white ding clearly an is...
Entity
Categories: Auto Rentals
37, Report:
#884946
Posted Date:
May 20 2012
Alamo Car Rental--Las Vegas Intn'l Airport Rip-off! Charged Huge for tiny scratch & $50 administration fee on top of it! Las Vegas, Nevada
It was my first time to Las Vegas. I rented a car from Alamo. The desk clerk offered me a chance to upgrade from a compact to mid-size sedan for only $50. I declined. I arrived on the lot & the Alamo associate told me they were out of compacts and so he would give me mid-size. H...
Entity
Categories: Auto Rentals
38, Report:
#879433
Posted Date:
May 08 2012
alamo car rental Went to vegas for anniversary rented a car for 1 day while where there they 35.00 a day then 75.00 for a upgrade to convertible camaro with taxes and fees came to about 150.00 when i returned the car Las Vegas, Nevada
Went to vegas for anniversary rented a car for 1 day while where there they 35.00 a day then 75.00 for a upgrade to convertible camaro with taxes and fees came to about 150.00 when i returned the car it ended up being 230.00 they said it's because I went from a contverible sebring t...
Entity
Categories: Auto & Truck Rental
39, Report:
#825478
Posted Date:
Jan 24 2012
Alamo Car Rental, Alamo - Too Big to Care!!! Wichita, Kansas
Too Big to Care!! Don't use!!
I reserved a car from Alamo/Enterprise on 11/26/11 at the Wichita (ICT) airport for a daily rate of $24.99. When I turned the car in, I was charged $54.99 per day, a total difference of $111. I pointed this discrepancy out to the agent and she agreed t...
Entity
Categories: Auto Rentals
40, Report:
#767334
Posted Date:
Aug 19 2011
Alamo Car Rental Deceptive Billing Practices Fort Lauderdale , Florida
After reading these reports I now realize that Alamo is running a Fraud. I went through Priceline.com to rent a Mini Van. I negotiated for $351.48 for an 8 day rental ($30 a day plus processing fee) to drive my daughter to college in Tallahassee from Fort Lauder...
Entity
Categories: Auto Rentals
41, Report:
#766270
Posted Date:
Aug 17 2011
Alamo Car Rental Billing for Damage to car St. Louis, Missouri
Rented a car from Alamo in Flint Mi during June 2011. After turning in car but before arriving home, Alamo had called saying they found damage to the right door. Since I live in a different state it was impossible to verify this. I provided all necessary information to the rental lo...
Entity
Categories: Auto Rentals
42, Report:
#761261
Posted Date:
Aug 05 2011
Hotwire Double Charge on Car Rental Internet, Internet
on July 17th I booked a trip to San Antonio with Hotwire -- Airline and Rental Car -- The rental car seemed ok as to the charges until I checked in at the Alamo Car rental office in San Antonio -- I was told that I needed to pay for the Rental car ! I thought I had --the...
Entity
Categories: Travel Services
43, Report:
#746584
Posted Date:
Aug 02 2011
Alamo Car Rental Upgrade Rip-off, Damage Lies, Hidden Charges Los Angeles, California
I rented an Alamo car through Travelocity. The quoted amount for the Dodge Caravan or similar was $370.85 for the week and $108.40 for taxes and fees. When I got to the rental office they pulled up a Suburban which I thought was what they considered similar. They slid the contract o...
Entity
Categories: Auto Rentals
44, Report:
#757320
Posted Date:
Jul 28 2011
Alamo Car Rental ABIA Texas Vanessa Snell Charged pre-damaged car, Internet
December 2009 I traveled to Austin, TX to visit my family for Christmas. I rented a Chrysler 300 from Alamo at ABIA. Upon check-out I did the standard walk around damage check with the agent.
I loaded my luggage and headed for the highway. Upon reaching highway speed the ca...
Entity
Categories: Car Rentals
45, Report:
#725675
Posted Date:
May 04 2011
Alamo Car Rental Price increase Vandalia, Ohio
I rented a SUV from Alamo. Upon my arrival, the agent at the counter stated the size SUV I reserved was not available. He stated he would have to put me in the next larger size, but that I would have to pay more. He said the increase was due to, supply and demand. ...
Entity
Categories: Auto Rentals
46, Report:
#695282
Posted Date:
Apr 11 2011
Alamo Car Rental Damage Report Scam Glen Burnie, Maryland
Alamo Rental Co - BWI reported damage to a vehicle rented on January 25, 2011. When I picked up the vehicle, no inspection was provided or offered. Upon returning the vehicle, after a severe snow storm, extensive inspection took place by Alamo's agent. At...
Entity
Categories: Auto Rentals
47, Report:
#700333
Posted Date:
Mar 14 2011
Alamo Car rental Enterprise Unfair Billing, Contract Alteration, Indefference LAX Inglewood, California
I have to say that Alamo is not exactly the ripest apple in the tree out there. Used to be a good company providing fair treatment to its customers and I even considered it to be the best car rental company in US. Not anymore! I don't know if Enterprise has a hand in since they made...
Entity
Categories: Auto & Truck Rental
48, Report:
#705129
Posted Date:
Mar 11 2011
Alamo car rental. New Orleans, Louisiana Bogus damage charges assessed Kenner, Louisiana
I'm an educated frequent car renter. Alamo new Orleans charged me for pre existing damage to a windshield that plain and simple could not be seen upon pickup of the vehicle after dark. No amount of evidence or presentation of facts to the contrary would sway them from pushing me for...
Entity
Categories: Auto Rentals
49, Report:
#701348
Posted Date:
Mar 03 2011
Alamo Car Rental Ticket Scam , Internet
I got a parking ticket in the city of Wilmington. I responded with a letter to the city attempting to protest and challenge the ticket. Over 4 months later they responded stating that my protest was dismissed. I then sent another letter the day I recieved that stating had they not t...
Entity
Categories: Auto Rentals
50, Report:
#606611
Posted Date:
Nov 29 2010
Orbitz Alamo Car rental Overcharging policy when upgrading Internet
I purchased a package that included air, hotel and car rental through Orbitz for my father-in-law's funeral. Class of car through Alamo was economy. I was told by an Orbitz agent that, if I desired, I would be able to upgrade the car when I picked it up. &...
Entity
Categories: Travel Services